Internet won't connect modem on and router on

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Sunday September 23, 2012
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Monday February 1, 2010
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Hello,

My modem says it is connected when ck to see where it is currently connected but I cannot connet to google or anything. I keep getting timed out and keep getting the page that says diagnose connetion or something like that. I am currently connected to someone esles unsecured network in the neighborhood.

Sometimes the modem drops out and says no connection and when it my pc says i am connected nothing seems to happen. I have unplugged the modem and plugged back in with no results. Everyone else in the neighborhood has internet except me.



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47367
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Monday February 1, 2010
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Moderator
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September 1, 2021
11,149
Hello,

It looks like your modem has to be reconfigured or reset!

Not knowing which brand and type, I strongly suggest that you contact your Internet Service Provider's customer service. Most of the time it's just a matter which can be solved over the phone in 15 minutes flat.

Good luck