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Internet won't connect modem on and router on

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nsel Posts 1 Registration date Sunday September 23, 2012 Status Member Last seen September 23, 2012 - Sep 23, 2012 at 10:53 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Sep 23, 2012 at 04:40 PM
Hello,

My modem says it is connected when ck to see where it is currently connected but I cannot connet to google or anything. I keep getting timed out and keep getting the page that says diagnose connetion or something like that. I am currently connected to someone esles unsecured network in the neighborhood.

Sometimes the modem drops out and says no connection and when it my pc says i am connected nothing seems to happen. I have unplugged the modem and plugged back in with no results. Everyone else in the neighborhood has internet except me.



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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,169
Sep 23, 2012 at 04:40 PM
Hello,

It looks like your modem has to be reconfigured or reset!

Not knowing which brand and type, I strongly suggest that you contact your Internet Service Provider's customer service. Most of the time it's just a matter which can be solved over the phone in 15 minutes flat.

Good luck
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