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Hot Keys Asus Zenbook Prime UX31A

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alanspiteri Posts 2 Registration date Friday October 5, 2012 Status Member Last seen October 5, 2012 - Oct 5, 2012 at 04:11 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Oct 5, 2012 at 04:46 PM
Hello, Hi just brought UX31A my "hot keys"wont work when i first turn it on went into first time start, then Asus said problem with ATK0100 driver so it tried to fix it but then came up a message failed tried to install it manually but still wont install please help :-(



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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
Oct 5, 2012 at 04:25 PM
Hi

How have you tried to fix it?

Have you tried to download and reinstall the driver?

http://support.asus.com/Download.aspx?SLanguage=en&m=K50IN&p=3&os=

Since your Zenbook is new, have you tried to contact Asus?

Regards
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alanspiteri Posts 2 Registration date Friday October 5, 2012 Status Member Last seen October 5, 2012
Oct 5, 2012 at 04:36 PM
Hi yes have tried to download it but will not install , yes have contacted Asus support waiting for them to get back to me only had computer for less than 24 hours .
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
Oct 5, 2012 at 04:46 PM
I suggest that you wait for their reply. What do you know, more made in China stuff! China made stuff, even clothes, seems to fall apart the second you just look at it. Asus seems a litlle better than Acer.

I trust that you ensure to download the proper driver 32 vs 64 bit.

Good luck

P.S. Please, I would be very much interested in their reply.
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