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Laptop restarts when power cable is on

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Chandrashekhar Posts 1 Registration date Saturday November 3, 2012 Status Member Last seen November 4, 2012 - Nov 4, 2012 at 04:00 AM
koolen02 Posts 5 Registration date Thursday November 1, 2012 Status Member Last seen November 14, 2012 - Nov 14, 2012 at 08:38 AM
Dear Sir
i bought this laptop this year. I am using WINDOWS 7.
recently when i shut down my laptop, it automatically restart
i thought it is affect by virus. so i do a full scan.
a tracking cookie appear. i deleted it.. then i shut down my laptop..
but still restart immediately after shutting down..
the only thing i can shut down my laptop is by disconnecting the power cable.
why???! CAN ANY ONE HELP ME IN THIS MATTER !!!
thanks


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koolen02 Posts 5 Registration date Thursday November 1, 2012 Status Member Last seen November 14, 2012 1
Nov 14, 2012 at 08:38 AM
your laptop rebooting automatically. you should work on safe mood. just make a recovery file of your data.