Several error messages on boot

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caza66 Posts 1 Registration date Monday November 5, 2012 Status Member Last seen November 5, 2012 - Nov 5, 2012 at 06:11 AM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Nov 5, 2012 at 01:33 PM
Hello,

Please could someone help me. I tried to open my laptop last evening and so many messages appeared that I didn't understand. I couldn't get in to anything! 12 Microsoft reports including ITunes, Realtek, Outlook, a security message, explorer; most I have never seen before. I couldn't even access the control panel as a message appeared for that also. I haven't a clue what to do!

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1 response

Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 69
Nov 5, 2012 at 01:33 PM
Hi caza66,

As you have mentioned, the computer started giving you several error messages when you booted to the Windows Desktop. There might be corrupt software or drivers that might give these errors. Also a possible cause can be a virus in the computer. To isolate the possible causes to one, do follow the steps below:

Try booting the computer to safe mode and check if you still get those error messages. You can find steps on how to boot to safe mode from the below mentioned link:

https://support.microsoft.com/en-us/windows?ui=en-US&rs=en-001&ad=US

If you have Windows XP you can check the below mentioned link to boot to the Safe Mode:

http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true

If everything works fine in Safe Mode try to disable startup items. Check the links below to see how to disable startup items:

Windows XP - https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

Windows 7 - https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

If the above step doesn't fix the issue, try to restore your computer to an earlier date, you might find the below mentioned links helpful:

Windows XP - https://support.microsoft.com/instantanswers/62ed802d-7c8d-35d9-9b82-6cace4b08185

Windows 7 - https://support.microsoft.com/en-us/windows?ui=en-US&rs=en-001&ad=US

Also, run a Virus scan on the machine if any of the above doesn't fix the problem.

Do reply with results.

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