Cant see anything on the desk top.

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iharmony Posts 1 Registration date Sunday November 18, 2012 Status Member Last seen November 18, 2012 - Nov 18, 2012 at 10:11 AM
Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Nov 18, 2012 at 11:40 AM
Hello,

When I turn on my computer, I see the start up menu, then it goes to nh desktop. On my desktop, I dont see any icons. When I press ctrl, alt, del; the screen goes black. Please help. Thanks.

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Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,240
Nov 18, 2012 at 11:40 AM
Hello

You may wish to try this:

Please follow these steps to get your icons back:

reboot your computer in the Safe mode with command prompt.

Once Windows loaded, command prompt (black window) opens. Type notepad and press Enter.

A notepad window opens. Type the following text into notepad:

[Version]
Signature="$Chicago$"
Provider=Myantispyware.com

[DefaultInstall]
AddReg=regsec

[regsec]
HKCU, Software\Microsoft\Windows\CurrentVersion\Policies\System,DisableRegistryTools,0x00000020,0
HKLM, Software\Microsoft\Windows NT\CurrentVersion\Winlogon,Shell,0x00000020,"Explorer.exe"

Save this as fix.inf to your Desktop (remember to select Save as file type: All files in Notepad). Close Notepad.

In the command prompt type Explorer.exe and Press Enter. Windows Explorer opens. Locate the fix.inf, click right button and select Install. Close Windows Explorer.

In the command prompt type shutdown -r and press Enter. Your computer will be rebooted.

Good luck
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