Blank screen with only a cursor

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udita Posts 1 Registration date Wednesday November 14, 2012 Status Member Last seen November 14, 2012 - Nov 14, 2012 at 01:18 AM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Nov 15, 2012 at 05:22 PM
Hello,

facing a problem when starting the laptop that is blank screen with only a cursor.
when i again restart it , it ask for start up repair which usually takes more than a hour.
please assist me the solution.

1 reply

Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 69
Nov 15, 2012 at 05:22 PM
Hi udita,

As you have mentioned in your configuration details you have Windows 7, I assume you have windows 7 installed in your computer. The problem you are facing can happen because of a corrupt Operating System or a hardware failure such as a Hard Drive or Incompatible Memory. Startup Repair can only fix certain problems, such as missing or damaged system files. It can't fix hardware failures, such as a failing hard disk or incompatible memory, nor does it protect against virus attacks. Startup Repair isn't designed to fix Windows installation problems either.

It is recommended that you run Diagnostics provided by your computer's manufacturer if you have a branded computer. If the diagnostics doesn't come up with any problem you need to do an Operating System Reinstallation as Startup Repair couldn't fix the problem.

Please revert for clarification.
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