IPod iTunes sync problem

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MARK GARDNER Posts 3 Registration date Thursday November 22, 2012 Status Member Last seen November 23, 2012 - Nov 22, 2012 at 01:37 PM
4SaleUSA Posts 2 Registration date Monday December 22, 2014 Status Member Last seen April 9, 2015 - Apr 3, 2015 at 06:58 AM
Hello, I AM TRYING TO SYNC MY NANO IPOD TO ITUNES PODCASTS. THE SYNC OPTION IS GREY AND WILL NOT LET ME SYNC ANY SUGGESTIONS THANKYOU



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3 responses

Jean-François Pillou Posts 18301 Registration date Monday February 15, 1999 Status Webmaster Last seen February 16, 2023  
Nov 22, 2012 at 03:42 PM
You should try to restart the "Apple Mobile Device" service.

Here is a way to do this:

- In the windows start pane type in "Services" and look for the Services icon.
- Within Services, try to find APPLE MOBILE SERVICES,
- Right click on APPLE MOBILE SERVICES and select "restart".
- After a while iTunes should find your iPod nano automatically and the greyed out SYNC option should be back on.
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MARK GARDNER Posts 3 Registration date Thursday November 22, 2012 Status Member Last seen November 23, 2012
Nov 23, 2012 at 12:20 PM
I HAVE OPENED ADMINISTRATIVE SERVICES BUT THERE IS NO APPLE MOBILE DEVICES LISTED.
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MARK GARDNER Posts 3 Registration date Thursday November 22, 2012 Status Member Last seen November 23, 2012
Nov 23, 2012 at 01:47 PM
REINSTALLED ITUNES AND DID FIND APPLE MOBILE SERVICES AND SELECTED RESTART BUT IT STILL WONT LET ME SYNC... SYNC IS IN GREY
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Nov 23, 2012 at 04:50 PM
Writing using all capital letters is considered agressive and offensive !
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Jean-François Pillou Posts 18301 Registration date Monday February 15, 1999 Status Webmaster Last seen February 16, 2023  
Nov 23, 2012 at 05:12 PM
Some people might indeed consider uppercase as SHOUTING...
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Nov 24, 2012 at 04:47 AM
Shouting is indeed agressive and most annoying!
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4SaleUSA Posts 2 Registration date Monday December 22, 2014 Status Member Last seen April 9, 2015
Apr 3, 2015 at 06:58 AM
More information and how I've temporarily solved this problem. I installed the new iTunes 11 on two computers when it came out both of which have the same specs. One was an upgrade from most previous version of itunes, the other was a new install. My idea was to move my library to my other laptop as the old one was running out of space.

I copied my iTunes library over to my other laptop, installed iTunes and started making adjustments like deleting smart playlists and turning off genius. My thinking was to see if I could get iTunes to run faster on my other laptop. It did run alot faster with all the genius playlists btw.

I now have my music in two different locations; same everything minus some smart playlists. Long story short, my identical playlists that where not syncing did sync from my original laptop. so there is something different between my two laptops that is causing the sync not to work, again my guess is converting tracks to acc. Maybe the upgraded itunes has files that my new install itunes does not which allow conversion of songs to ACC.

Good news is iTunes now allows you to have multiple locations without deleting your iPod so I can retransfer all my music on my old laptop and keep the library on my new laptop. At least until Apple comes up with a fix.

Good luck, I'll drop more info if anything changes.
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