White screen-active desktop recovery

[Closed]
Report
Posts
2
Registration date
Saturday January 12, 2013
Status
Member
Last seen
January 12, 2013
-
 kunchani -
Hello,

How do i get rid of this white screen that says[ Active Desktop Recovery ]. I have tried click start go to control panel, and i tried click on start>run> and so on. nothing is working. please help. Thanking you in advance.

2 replies

Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
1,920
-right click Desktop > Properties.

-select Desktop tab

-select Customize Desktop button

-select Web tab

- Remove (delete) all other desktop links except for the "My current Home Page" Link, if any others links are listed (checkbox, then delete button)



This step is the clincher:::

-uncheck the "My current Home page checkbox".

-Click Apply

-Click OK



Desktop should return to normal.
4
Thank you

A few words of thanks would be greatly appreciated. Add comment

CCM 2821 users have said thank you to us this month

Posts
2
Registration date
Saturday January 12, 2013
Status
Member
Last seen
January 12, 2013

Your answer was to - Right click Desktop>Properties. I do not know how to do this