Internet Dropped

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Hello,



I have this strange problem about my internet connection in our internet shop. Having 17 units: 15 clients ,1 for typing and 1 server. My problem is that when there are only 2-5 users of the internet it goes fine and having no problem, but when there are more than 5 it starts to dropped or a request time out upon pinging and it only goes back for a couple of minutes.. then if somebody will log in and use again it will start again to dropped and so on. I am using a static IP's for all computers. Im using a modem -router-16 port gigabit switch topology. Great help is highly appreciated... Connection speed is 5 mbps... Tnx in advance...

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Hello,
Let me know your router and switch brand name and model number.
Good Luck
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Router: TP-Link Wireless G-Router WR340G
Switch: TP-Link TL-SG1016
Please help :(
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Hello,

Try this 1

1) Instead of assigning the static IP's to your PC's, try DHCP option from the

router. Click on the below hyperlink "User Guide" and download it

User Guide

Refer to the topic "DHCP Settings" from the "Page 31".

You can find all the instructions regarding how to login to your router in the

user guide.

2) If the problem still exists then upgrade the "Firmware".

Good Luck
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hello,

tnx for the help that you've provided. but now im try using only modem - switch hub coz i think would be much easier to determine the problem coz there is no more router to configure... i assigned static ip to each pc and then until now i have still experience connection loss.. ISP provided me a prolink modem/router... my suspecion is a modem problem is it possible mr jack4rall?
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Hello,
Try this 1
There could be a problem with your router\modem also. Try upgrading your modem/router "Firmware".
Good Luck
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ok sir ... tnk u so much... i really appreciate ur effort for helping me... hope this could really work... :)
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these could only happened when somebody open or browse the internet...if it is already stabilized then the connection goes back again... i really dont know what to do.... hoping that somebody could help me with these problem... tnx in advance...
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Hello,
Did you upgraded the firmware ?
Good Luck
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sir gud day! i've try direct my pc to modem and the connection is fine... but when i connected again my switch hub to my modem it starts again to drop... does my switch hub got the problem... when i try to ping my modem its not stable to <1ms sometimes it goes up to 30ms... what should i do? do i need to change the switch hub or does my cable has the problem?
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Hello,
Try this 1
First try with another network cable and check if you are able to connect to it properly. Also try different switch ports.
Good Luck