Previous Topic Next Topic

Lenova laptop startsup with a black screen and movable cursor

Closed
brendancao Posts 1 Registration date Monday January 14, 2013 Status Member Last seen January 14, 2013 - Jan 14, 2013 at 05:36 PM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Jan 15, 2013 at 03:48 AM
Hello,



Just today i read a post stating that java has a bad virus. Know that i ran a malwarebites scan and it found 1 harmful item and i deleted the item. After restarting my computer from a prompt, my lenova v570 laptop now turns on with a black screen and a movable cursor.

ctrl + alt + delete does not work

I have tried in safe mode and it turns on properly. So, i tried to do what others sujjested on other forums, which was to " roll back my graphics driver" after that, nothing has change.

Please help, i have all my school notes saved on this laptop, and a lot of information is on it.
Related:

1 response

Answer 1 / 1
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 69
Jan 15, 2013 at 03:48 AM
Hi brendancao,

As you mentioned after you deleted the harmful file from your computer the problem started, it seems the problem is with the Windows Operating System however, the computer boots fine to the Safe Mode. As you have already tried to update the Video Drivers and still the issue remains, I would request you to Restore your computer to an earlier date when there was no problem. Please check the below mentioned links for details on how to restore your computer to an earlier date:

For Windows XP - https://ccm.net/computing/windows/3569-creating-and-managing-windows-restore-points/

For Windows Vista/7 - https://ccm.net/faq/6693-system-restore-on-windows-7

Do reply with results.
0

Similar discussions

Gateway laptop screen went black
Bunny5 -
Ed -

3 responses
Acer blue light on but black screen
Em -
ac3mark -

3 responses
Black screen after update
Mato -
HelpiOS -

1 response