Yahoo problem

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prem_037 Posts 1 Registration date Tuesday February 12, 2013 Status Member Last seen February 12, 2013 - Feb 12, 2013 at 08:39 PM
Ambucias Posts 47360 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Feb 13, 2013 at 05:29 PM
Hi I have yahoo id but I don't know who hacked it and i put password It doesnot work. and ask me always security question which place is your hoonymoon place? i put that answer before married that's why i really don't know? plz help me out
thanks

1 reply

Ambucias Posts 47360 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,255
Feb 13, 2013 at 05:29 PM
Hello,

Please follow these intructions, no need to say where you had your honeymoon if you didn't have one yet.

Go to this page to contact customer care, you will eventually get to a form to fill :

https://io.help.yahoo.com/contact/index?page=home&locale=en_CA&y=PROD_ACCT

Select password and sign in

Select forgot secret question

Click on password helper

Fill the form

Good luck
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