Black screen, not booting up fully

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gableend
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- Feb 15, 2013 at 10:05 PM
gableend
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- Feb 16, 2013 at 06:07 PM
Hello, My Toshiba satellite laptop seems to have stopped booting up. It gets as far as the cursor on a blank black screen. have run the repair programme several times to no effect.Would you be kind enough to make some suggestions.I do not want to loose any data. Thanks.



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Ambucias
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Feb 16, 2013 at 04:54 AM
Hello

Try this

1. Remove the battery and cable
2. Hold the power button for 58 seconds
3. Replug and boot

Good luck
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gableend
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Feb 16, 2013 at 04:59 PM
Still not working...
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Ambucias
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Feb 16, 2013 at 05:03 PM
Can you boot in safe mode ?
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Ambucias
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Feb 16, 2013 at 05:04 PM
What is your OS ?
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gableend
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Feb 16, 2013 at 05:17 PM
No, can't boot in safe mode...what is OS...?
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Ambucias
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Feb 16, 2013 at 05:31 PM
OS= operating system

You would not believe the number of people on this forum who have had similar problems as yours with their Toshiba laptop.

Unfortunately, considering that you do not wish to loose data, I'm out of rescue resources.

Sorry

Ambucias
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P.S. I suggest, to attrack attention to your need, is to begin a new thread and mention the solution which we have tried and that you cannot boot in safe mode. Also mention your operating system. (Windows...)
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gableend
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Feb 16, 2013 at 06:07 PM
Thanks anyway!
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