Black screen, not booting up fully

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gableend Posts 7 Registration date Friday February 15, 2013 Status Member Last seen February 16, 2013 - Feb 15, 2013 at 10:05 PM
gableend Posts 7 Registration date Friday February 15, 2013 Status Member Last seen February 16, 2013 - Feb 16, 2013 at 06:07 PM
Hello, My Toshiba satellite laptop seems to have stopped booting up. It gets as far as the cursor on a blank black screen. have run the repair programme several times to no effect.Would you be kind enough to make some suggestions.I do not want to loose any data. Thanks.



6 replies

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,233
Feb 16, 2013 at 04:54 AM
Hello

Try this

1. Remove the battery and cable
2. Hold the power button for 58 seconds
3. Replug and boot

Good luck
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gableend Posts 7 Registration date Friday February 15, 2013 Status Member Last seen February 16, 2013
Feb 16, 2013 at 04:59 PM
Still not working...
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,233
Feb 16, 2013 at 05:03 PM
Can you boot in safe mode ?
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,233
Feb 16, 2013 at 05:04 PM
What is your OS ?
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gableend Posts 7 Registration date Friday February 15, 2013 Status Member Last seen February 16, 2013
Feb 16, 2013 at 05:17 PM
No, can't boot in safe mode...what is OS...?
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,233
Feb 16, 2013 at 05:31 PM
OS= operating system

You would not believe the number of people on this forum who have had similar problems as yours with their Toshiba laptop.

Unfortunately, considering that you do not wish to loose data, I'm out of rescue resources.

Sorry

Ambucias
Moderator & Security Contributor

P.S. I suggest, to attrack attention to your need, is to begin a new thread and mention the solution which we have tried and that you cannot boot in safe mode. Also mention your operating system. (Windows...)
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gableend Posts 7 Registration date Friday February 15, 2013 Status Member Last seen February 16, 2013
Feb 16, 2013 at 06:07 PM
Thanks anyway!
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