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Black screen appears

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gableend
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 - Feb 16, 2013 at 05:42 PM
jack4rall
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 - Feb 16, 2013 at 09:55 PM
Hello,
My toshiba satellite laptop will not boot up. It. Ends up with a black screen and the cursor. I have tried removing the battery etc, to no avail.
It has windows vista installed.
I have tried
1. Remove the battery and cable
2. Hold the power button for 58 seconds
3. Replug and boot

To no effect.

3 replies

Answer 1 / 3
jack4rall
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Feb 16, 2013 at 09:14 PM
Hello,

Try this 1

Go to CMOS settings and check if your "Hard Disk" is detected or not.

Set your "Hard Disk" as the first boot --> Save the settings and exit from the

CMOS Setup.

Good Luck
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Answer 2 / 3
gableend
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Feb 16, 2013 at 09:38 PM
I have found the ? Boot...thing...
It lists..CD/DVD
HDD
FDD
LAN

The CD/DVD is the one highlighted listed.....what should I choose ?
Thanks..I am not that PC literate unfortunately.
Mary.

The page is headed...PhoenixBIOS SetupUtility.
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jack4rall
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Feb 16, 2013 at 09:44 PM
Hello,
Try this 1
Choose the option "HDD". Set it as the first boot device or the first priority.
Good Luck
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Answer 3 / 3
gableend
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Feb 16, 2013 at 09:51 PM
Still not Ok... Just gets to the same stage..black screen with cursor!
Thank you for all the suggestions.
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jack4rall
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Feb 16, 2013 at 09:55 PM
Hello,
Try this 1
Check if you are able to boot using a Live CD "Puppy Linux". Click on the below link.
https://ccm.net/faq/12607-data-backup-when-windows-failed-to-boot
Download the puppy linux from the above link and you can find all the instructions to backup your data also.
This time again go to CMOS settings and set the first boot device as CD/DVD to boot from the Live CD after placing it in the CD/DVD drive.
Let me know if you are able to boot using the Live CD and can access the hard drive from it.
Good Luck
0