Why my lap top won't on

Solved/Closed
Cathy2086 Posts 2 Registration date Monday February 18, 2013 Status Member Last seen February 19, 2013 - Feb 18, 2013 at 11:50 PM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Feb 20, 2013 at 08:26 AM
Hello, my lap top hp pavilion g7 has many ants from inside the laptop out to the keyboard. I turn off. My laptop and remove the battery. After I try to open the case and try to clean inside then after I return the cover back but when I try to turn it on. It won't. Turn on anymore. I'm so worried. :(
Thanks



2 replies

Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 69
Feb 19, 2013 at 09:53 AM
Hi Cathy2086,

As you mentioned ants entered the computer chassis, there is a possibility there might have been considerable damage to the internal components. Also, there is a possibility the connections were not seated correctly when you opened to clean the laptop, so it is not allowing you to power on the computer anymore. Please check the below mentioned link for "HP Pavilion g7 Notebook PC - Maintenance and Service Guide":

http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?lang=en&cc=us&contentType=SupportManual&prodTypeId=321957&prodSeriesId=5048677

Please reseat the connectors properly following the steps in Maintenance and Service Guide. If the issue is still not fixed please contact a local technician or HP tech support for a thorough diagnosis.

Note: this requires you to reseat the components by removing the system cover/taking apart the chassis. Please perform these steps only if you are comfortable else seek a technician's help. Also, refer to the Service Manual for accurate steps and safety instructions.

Do reply with results.

Thanks & Regards
Zohaib R
#iworkfordell
2
Cathy2086 Posts 2 Registration date Monday February 18, 2013 Status Member Last seen February 19, 2013
Feb 19, 2013 at 10:44 AM
Thank you. it May not seated in its position correctly. Because it is working before I turn it off and remove the battery to clean inside. I just try to contact a technician and ask help or find hp maintenance service in my place. I Just hope nothing is damage. Thanks again for the idea :)
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Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 69
Feb 20, 2013 at 08:26 AM
Hi Cathy2086,

Please post the results here after the computer is back from the technician, so that it helps other users in the forum.

Please do write back to us.
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