Hp Pavilion dv6000
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kswhite861
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1
Registration date
Tuesday February 26, 2013
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February 26, 2013
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Feb 26, 2013 at 11:58 AM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Mar 1, 2013 at 08:45 AM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Mar 1, 2013 at 08:45 AM
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2 responses
Zohaib R
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2368
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Sunday September 23, 2012
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Member
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Feb 26, 2013 at 12:46 PM
Feb 26, 2013 at 12:46 PM
Hi kswhite861,
Try the below mentioned steps and reply with the results (you can ignore steps 1-5 if you have tried it exactly in the same order):
1. Remove AC Adapter and battery from the computer.
2. Remove any External peripherals from the machine.
3. Press and hold the power button for 10-15 seconds.
4. Re-connect the AC Adapter only and try to power on the computer.
5. Check if any difference is observed.
6. If no difference is observed, press the Power Button and Check LED indicator.
7. If Power LED is not ON Connect the AC adapter to a known good power outlet.
8. Check Power LED indicator on AC Adaptor (without plugging into the Notebook).
9. If LED on the AC adapter is not lit (when unplugged from notebook), reseat brick and cable. If still no change, replace AC Adapter & Power Cord only, else follow next step.
10. If LED on the AC Adapter goes off only after connecting to notebook, the problem is with the Motherboard or the DC-In port.
11. If the AC Adapter LED is ON after connecting to notebook, the problem could be only with the Power button.
In your reply please include the System Model Number of your Laptop so that I can look for any specific troubleshooting steps.
Please do write back to us.
Try the below mentioned steps and reply with the results (you can ignore steps 1-5 if you have tried it exactly in the same order):
1. Remove AC Adapter and battery from the computer.
2. Remove any External peripherals from the machine.
3. Press and hold the power button for 10-15 seconds.
4. Re-connect the AC Adapter only and try to power on the computer.
5. Check if any difference is observed.
6. If no difference is observed, press the Power Button and Check LED indicator.
7. If Power LED is not ON Connect the AC adapter to a known good power outlet.
8. Check Power LED indicator on AC Adaptor (without plugging into the Notebook).
9. If LED on the AC adapter is not lit (when unplugged from notebook), reseat brick and cable. If still no change, replace AC Adapter & Power Cord only, else follow next step.
10. If LED on the AC Adapter goes off only after connecting to notebook, the problem is with the Motherboard or the DC-In port.
11. If the AC Adapter LED is ON after connecting to notebook, the problem could be only with the Power button.
In your reply please include the System Model Number of your Laptop so that I can look for any specific troubleshooting steps.
Please do write back to us.
Zohaib R
Posts
2368
Registration date
Sunday September 23, 2012
Status
Member
Last seen
December 13, 2018
69
Mar 1, 2013 at 08:45 AM
Mar 1, 2013 at 08:45 AM
Hi Kim,
If you are sure the power button is the suspected point of failure, you can try to reseat the power button connections. However, it is recommended to do so under technical supervision either from HP Support or a certified technician. For disassembly instructions of "Switch Cover", you can refer to the "Maintenance and Service Guide" on page 5-23. You can view online/download the "Maintenance and Service Guide" from the below mentioned link:
http://h10032.www1.hp.com/ctg/Manual/c01035677.pdf
Note: The steps for removing the 'Switch Cover" require you to reseat the components by removing the system cover/taking apart the chassis. Please perform these steps only if you are comfortable else seek a technician's help. Refer to the Service Manual for accurate steps and safety instructions.
Kindly get back if there are any further queries.
Thanks & Regards
Zohaib R
#iworkfordell
If you are sure the power button is the suspected point of failure, you can try to reseat the power button connections. However, it is recommended to do so under technical supervision either from HP Support or a certified technician. For disassembly instructions of "Switch Cover", you can refer to the "Maintenance and Service Guide" on page 5-23. You can view online/download the "Maintenance and Service Guide" from the below mentioned link:
http://h10032.www1.hp.com/ctg/Manual/c01035677.pdf
Note: The steps for removing the 'Switch Cover" require you to reseat the components by removing the system cover/taking apart the chassis. Please perform these steps only if you are comfortable else seek a technician's help. Refer to the Service Manual for accurate steps and safety instructions.
Kindly get back if there are any further queries.
Thanks & Regards
Zohaib R
#iworkfordell
Feb 28, 2013 at 04:56 PM