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Unidentified incompatible program driver.

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Loudlaff Posts 1 Registration date Thursday February 28, 2013 Status Member Last seen February 28, 2013 - Feb 28, 2013 at 01:14 PM
 Loudlaff - Mar 1, 2013 at 06:53 PM
Greetings!

On startup, receive error message telling me that I have an incompatible program driver
which will be shut down. It does not identify that program or driver.

How do I identify the incompatible driver on my system so that I can remove the program
or update the driver?

Loudlaff



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1 response

Answer 1 / 1
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Feb 28, 2013 at 03:39 PM
I suggest you try a program called SlimDrivers - it will identify and update all your drivers. Just Google the name for a download location.

Good Luck
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Loudlaff
Mar 1, 2013 at 06:53 PM
Many thanks, xpman! SlimDrivers was really no help. It did not solve my problem. Updated all the "out-of-date" drivers it identified, and the problem continued. About half of the "out -of-date"
drivers identified were older versions of drivers already on my computer

I finally solved the problem . Went to :START/ADMINISTRATIVE TOOLS/EVENT VIEWER" and
learned the following by checking error messages:

Log Name: Application
Source: Microsoft-Windows-ApplicationExperienceInfrastructure
Date: 12/31/2012 9:03:54 AM
Event ID: 1
Task Category: None
Level: Warning
Keywords:
User: GREGSROOM\GREG
Computer: GREGSROOM
Description:
The application (Sonic Solutions DLA, from vendor Sonic Solutions) has the following problem: A driver is installed that causes stability problems with your system. This driver will be disabled. Please contact the driver manufacturer for an update that is compatible with this version of Windows.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-ApplicationExperienceInfrastructure" Guid="{5EC13D8E-4B3F-422E-A7E7-3121A1D90C7A}" />
<EventID>1</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>2</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2012-12-31T16:03:54.800324300Z" />
<EventRecordID>7618</EventRecordID>
<Correlation />
<Execution ProcessID="3632" ThreadID="2196" />
<Channel>Application</Channel>
<Computer>GREGSROOM</Computer>
<Security UserID="S-1-5-21-767657041-3865132265-248029865-1000" />
</System>
<EventData>
<Data Name="DBType">4</Data>
<Data Name="AppNameCount">20</Data>
<Data Name="AppName">Sonic Solutions DLA</Data>
<Data Name="VendorNameCount">16</Data>
<Data Name="VendorName">Sonic Solutions</Data>
<Data Name="SummaryCount">203</Data>
<Data Name="Summary">A driver is installed that causes stability problems with your system. This driver will be disabled. Please contact the driver manufacturer for an update that is compatible with this version of Windows.</Data>
<Data Name="SessionID">1</Data>
</EventData>
</Event>
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