Alternate account

Solved/Closed
benmurse Posts 3 Registration date Thursday 7 March 2013 Status Member Last seen 18 March 2013 - 7 Mar 2013 à 17:21
Ambucias Posts 47311 Registration date Monday 1 February 2010 Status Moderator Last seen 15 February 2023 - 18 Mar 2013 à 16:50
Hello,

i regesterd my email account to my former employer since ileft 7years ago yahoo is sending me to riccover my forgoten security answer for recorvery.please assit how i can retain my email account just important mails are in,the email is deleted for security reasons by your friendly neighbourhood moderator.iam stressed kindly assit.i used the company email as alternate account.
benson muruse

1 response

Ambucias Posts 47311 Registration date Monday 1 February 2010 Status Moderator Last seen 15 February 2023 11,166
7 Mar 2013 à 17:29
Go to this page to contact customer care, you will eventually get to a form to fill :

https://io.help.yahoo.com/contact/index?page=home&locale=en_CA&y=PROD_ACCT
Select password and sign in
Select forgot secret question
Click on password helper
Fill the form
Good luck
benmurse Posts 3 Registration date Thursday 7 March 2013 Status Member Last seen 18 March 2013
18 Mar 2013 à 12:54
thank you Ambucias my problem was solved and i can access my emails.
bravo this forum
Ambucias Posts 47311 Registration date Monday 1 February 2010 Status Moderator Last seen 15 February 2023 11,166
18 Mar 2013 à 16:50
The pleasure was mine