Alternate account

Solved/Closed
benmurse Posts 3 Registration date Thursday March 7, 2013 Status Member Last seen March 18, 2013 - Mar 7, 2013 at 05:21 PM
Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Mar 18, 2013 at 04:50 PM
Hello,

i regesterd my email account to my former employer since ileft 7years ago yahoo is sending me to riccover my forgoten security answer for recorvery.please assit how i can retain my email account just important mails are in,the email is deleted for security reasons by your friendly neighbourhood moderator.iam stressed kindly assit.i used the company email as alternate account.
benson muruse

1 reply

Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,239
Mar 7, 2013 at 05:29 PM
Go to this page to contact customer care, you will eventually get to a form to fill :

https://io.help.yahoo.com/contact/index?page=home&locale=en_CA&y=PROD_ACCT
Select password and sign in
Select forgot secret question
Click on password helper
Fill the form
Good luck
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benmurse Posts 3 Registration date Thursday March 7, 2013 Status Member Last seen March 18, 2013
Mar 18, 2013 at 12:54 PM
thank you Ambucias my problem was solved and i can access my emails.
bravo this forum
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Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,239
Mar 18, 2013 at 04:50 PM
The pleasure was mine
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