Always reverts to "work offline"

[Solved/Closed]
Report
Posts
2
Registration date
Saturday April 13, 2013
Status
Member
Last seen
April 13, 2013
-
Posts
2
Registration date
Saturday April 13, 2013
Status
Member
Last seen
April 13, 2013
-
Hello,

My Laptop has just been returned from repair. Connects to wifi but will not obtain internet, always reverts to FILE>work offline.

The wifi router should be OK, my other laptop works fine on wifi

removed my former 'dial up'provider as the default connection ... still no internet



2 replies

Posts
6428
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020

Hello,

Try this 1

First remove the "Work Offline" from the browser by going to "File --> Work

Offline.

If the problem still exists then make sure you are getting the IP address from

your router. Try establishing the connection once again by entering the SSID,

Security etc.

Disable your antivirus \ firewall and check if you are able to browse.

If the problem still exists then let me know your router brand name and model

number.

Good Luck
Posts
2
Registration date
Saturday April 13, 2013
Status
Member
Last seen
April 13, 2013

Problem solved

I first reset the date with a system restore

That brought me to a 'sign in' to my wifi router and LUCKILY i had written down the SSID and password.

Problem solved. I don't understand WHY/IF the repair facility changed my router settings .... maybe they did to test my laptop on their system

Many thanks