Mp3 player

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gemelle Posts 1 Registration date Saturday May 11, 2013 Status Member Last seen May 11, 2013 - May 11, 2013 at 07:45 AM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - May 11, 2013 at 03:26 PM
Hello,

I have recently purchased an mp 3 player for the obvious reason to listen to music on. I am now having the trouble of my acer windows 7 laptop accepting the device. I am fully up to date with all software so I am not sure why my laptop won't recognize it. Can someone please help if they can

thanks
gemelle
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1 reply

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
May 11, 2013 at 03:26 PM
Hello,
Try this 1
First try connecting your mp3 player to the onboard usb slots available at the back.
If the problem still exists then make sure your mp3 player is connected and then follow the below instructions.
Click on Start --> In search bar, type devmgmt.msc and press Enter. "Device Manager" will be opened.
Is there any yellow mark ? If you find any yellow mark then right-click on it --> Select "Properties". In "General" tab, let us know the "Device Status" complete information.
Good Luck
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