My laptop does not recognize my mp3 player

Solved/Closed
Report
-
 Vaeh -
Hello, everything was working just fine. Then one evening I went to plug in my Sony mp3 player and it just sits there saying "connecting, connecting" but it never actually connects...I can't charge it from my laptop or download songs...it just doesn't recognize that IT IS ALREADY PLUGGED IN...is something wrong with the laptop...or is something wrong with my BRAND NEW mp3 player...when I bring the mp3 player to work and plug it in, it charges up just fine...so what am I missing here???

7 replies

I found the fix!!!

in control panel, go to system/ hardware/ device manager. Find the "portable devices" section and double click on the walkman device. select "update driver" button.

When asked--- tell it not to search and that you want to manually pick from a list. It should pop up two choices--- mtp or usb mass storage device.

Select usb mass storage and it reinstalls the "hard drive" driver and it shows up again in windows explorer.
127
You are an absolute genius. This is the first time I have been able to find a solution that works. You are worth bottling.
0

awesome .... this is the only solution which worked for me. I have being googling for a week but in vain ... thanks a lot ... cheers Dhiren
0
hi..thanks for the advice...i have tried it but when choosing the option the usb mass storage does not appear ..what shall I do...please help me
0
works, thanks a lot!!! the first right answer for me! :) (after looking for few hours on internet)
0
this is woking for me
0
Even easier:

Connect the player, open device manager, right-click on WALKMAN under Portable devices, click "Uninstall", wait till it removes WALKMAN from the hardware list, disconnect the player, and plug it back in - Windows will find it and install proper drivers for you.
94
Thanks! It worked for me!
0
Worked Great....thanks
0
my device is the sansa e250, I can view all files but the music, I can add music but cant see or erase them without reformatting
0
thank you, you made my day. I should have thought of that.
0
thanks that totally worked, I was about to cry, going for a run in the morning is horrible with no music
0

I've spent a horendous amount hours looking for this solution for my SONY NWD MP3 player on Vista basic. Admin tools>services. Select Portable device enumerator service, right click>properties, then under start up type set to automatic and then also click "start" under service status.

Oh happy days!!!!
21
greetings, I had the IDENTICAL issue with my Sony Walkman. All of my computers suddenly, and without warning, would no longer recognize the Walkman. After a frustrating effort, I finally figured out how to fix it. If you would like me to provide you with the fix, just email me, or reply to this post, and I will give it to you. It takes three clicks of the mouse and two seconds to fix. It is unbelievably easy. I can't believe even Sony Support hasn't figured this out yet. I ended up providing them with the answers too, when it was they who should have been giving me the explanation and the answer to how to fix this. By the way, this fix works with ALL portable devices (mp3 players), not just the Walkman.
-bobby klein
3
hello I have sansaclip mp3 player and my pc doesn't recognizes it so what should I do? you said that you know how to fix the problem, so please help me.
0
> xspider
Hey, I'm bidding on something on Ebay. I will be with you in twenty minutes, ok?

Best,
-bobby klein
0
> xspider
1.) Connect the sansaclip device.
2.) Navigate to the device manager, expand the "portable devices" category, right click on the "sansaclip" device, and then click on "uninstall". Proceed through any prompts to finish the uninstallation.
3.) Click the "action" pull-down menu (at the top of the device manager) and then click on "scan for hardware changes". The Walkman should be redetected and reinstalled.

Please let me know if this works, ok.

Best,
-bobby klein
0
> bobby klein
yes it works but I find other way
Turn device OFF
Slide the Hold switch down to Lock
Press and hold the center button while connecting the device to the PC
0
> xspider
I happy you found a way to get your unit to work.

I've never even heard of a sansaclip mp3 player. Who makes it?

How did you manage to figure out your solution? What was the inspiration to try what you did?

What type of operating system are you using on your computer? How long did your player work on your computer before your computer stopped recognizing it?

-bobby k.
0

i had the same problem with my mp3 players, it is a samsung u4. my office, my laptop and friends laptop all run xp and I had the same problem. to fix it all I did was I went to the settings of my mp3 player and I went to to settings then system and then it pc settings and I changed what the pc recoginses my mp3 player as, it used to be MTP and changed it to removable disk and now I have no more problems with, hope this helps all the best
2

Ok, if you're still in dire straits after everything everyone has said, I mean I tried everything... Try downloading the latest windows media player. It worked for me... Good luck anyway.
0
I have been going over and over and OVERRRRRRRRRRRr what to do to get my computer to recognize my Sansa Clip. I used the above ...going into settings on the mp3 player/usb/changing the settings (I had three to choose from automatic/MTP/and another MHP or something like that). The THIRD ONE worked for me!!! Yay!!! You are a genius!
0
probably the computer...mine is doing the same (different mp3 however) but yeah, I believe it might be the USB, is there a pop-up window saying something like: "hi-speed plug in a non-high speed port" 'cause if so, dat's my problem...sorry if I didn't help
2
Try the reset button behind the mp4....I had the same problem once
1