Forgotten second security question answer

Solved/Closed
metho85 Posts 2 Registration date Monday May 20, 2013 Status Member Last seen May 20, 2013 - May 20, 2013 at 01:08 AM
Ambucias Posts 47360 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - May 20, 2013 at 05:00 PM
hullo,

Am really stuck recovering my email because I do not recall my second security question answer in the password recovery option.

Someone please help!

2 replies

Ambucias Posts 47360 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,255
May 20, 2013 at 05:36 AM
Go to this page to contact customer care, you will eventually get to a form to fill :

https://io.help.yahoo.com/contact/index?page=home&locale=en_US&y=PROD_ACCT

or

https://io.help.yahoo.com/contact/index?page=home&locale=en_CA&y=PROD_ACCT

Select password and sign in

Select forgot secret questions and answers

Click on the envelope

Fill the form

Good luck
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metho85 Posts 2 Registration date Monday May 20, 2013 Status Member Last seen May 20, 2013
May 20, 2013 at 07:42 AM
thanks. seems to work.
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Ambucias Posts 47360 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,255
May 20, 2013 at 05:00 PM
You are welcome
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