HP Pavilion dv4 Entertainment PC
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pbshae55
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Tuesday June 11, 2013
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Jun 11, 2013 at 03:31 PM
pbshae55 Posts 3 Registration date Tuesday June 11, 2013 Status Member Last seen June 11, 2013 - Jun 11, 2013 at 09:48 PM
pbshae55 Posts 3 Registration date Tuesday June 11, 2013 Status Member Last seen June 11, 2013 - Jun 11, 2013 at 09:48 PM
Hello
My HP pavilion dv4 entertainment PC running windows 8 has a black screen. It turns on fine the screen boots up and I can put in my password. I hear everything running and the lights come on but it has a black screen for windows 8. The only thing that comes up is the mouse. I tried using the HDMI and the same thing appears. Can anyone help me with this please?
My HP pavilion dv4 entertainment PC running windows 8 has a black screen. It turns on fine the screen boots up and I can put in my password. I hear everything running and the lights come on but it has a black screen for windows 8. The only thing that comes up is the mouse. I tried using the HDMI and the same thing appears. Can anyone help me with this please?
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4 responses
jack4rall
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6428
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Sunday June 6, 2010
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Jun 11, 2013 at 03:39 PM
Jun 11, 2013 at 03:39 PM
Hello,
Try this 1
1) When you switch ON your laptop, start tapping the "F8" key to get "Startup
Settings" options ( if boot menu appears, press "Esc" key and keep tapping the
F8 key)
2) Select the option "Enable low-resolution video".
Good Luck
Try this 1
1) When you switch ON your laptop, start tapping the "F8" key to get "Startup
Settings" options ( if boot menu appears, press "Esc" key and keep tapping the
F8 key)
2) Select the option "Enable low-resolution video".
Good Luck
pbshae55
Posts
3
Registration date
Tuesday June 11, 2013
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Member
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June 11, 2013
Jun 11, 2013 at 06:26 PM
Jun 11, 2013 at 06:26 PM
Didn't work all I see is the arrow on the screen. Any other ideas?
jack4rall
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6428
Registration date
Sunday June 6, 2010
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Moderator
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July 16, 2020
Jun 11, 2013 at 06:59 PM
Jun 11, 2013 at 06:59 PM
Hello,
Try this 1
1) When you switch ON your computer, start tapping the "F8" key to get "Startup
Settings" options ( if boot menu appears, press "Esc" key and keep tapping the
F8 key)
Select the option "Safe Mode".
After entering into "Safe Mode" try "System Restore" from it.
Click on the below hyperlink "System Restore" and follow the instructions.
System Restore
2) If the problem still exists then try the option "Refresh your PC".
Follow the above Step 1.
When "Startup Settings" appears, press the "F10" key.
3) When the "Launch recovery environment" appears, press the number key "1".
4) When the "Choose an option" window appears, select the option
"Troubleshoot".
6) When the "Troubleshoot" window appears, select the option "Refresh your
PC".
Make sure you read "Here's what will happen" and then proceed
with the on screen instructions if you agree with it.
Good Luck
Try this 1
1) When you switch ON your computer, start tapping the "F8" key to get "Startup
Settings" options ( if boot menu appears, press "Esc" key and keep tapping the
F8 key)
Select the option "Safe Mode".
After entering into "Safe Mode" try "System Restore" from it.
Click on the below hyperlink "System Restore" and follow the instructions.
System Restore
2) If the problem still exists then try the option "Refresh your PC".
Follow the above Step 1.
When "Startup Settings" appears, press the "F10" key.
3) When the "Launch recovery environment" appears, press the number key "1".
4) When the "Choose an option" window appears, select the option
"Troubleshoot".
6) When the "Troubleshoot" window appears, select the option "Refresh your
PC".
Make sure you read "Here's what will happen" and then proceed
with the on screen instructions if you agree with it.
Good Luck
pbshae55
Posts
3
Registration date
Tuesday June 11, 2013
Status
Member
Last seen
June 11, 2013
Jun 11, 2013 at 09:48 PM
Jun 11, 2013 at 09:48 PM
The system restore worked!!!
Thank you very much!!!
Thank you very much!!!