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My laptop screen stays black

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yances Posts 2 Registration date Saturday July 6, 2013 Status Member Last seen July 6, 2013 - Jul 6, 2013 at 07:33 AM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Jul 11, 2013 at 08:24 AM
Please my laptop screen stays black when i boot it and also stays black after sleep. infact i dont see anything on the screen but it boots alright and wakes up too. i can hear the startup sound and see the LED lights on.

please any help
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3 responses

Answer 1 / 3
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jul 6, 2013 at 10:43 AM
Hello,

Try this 1

1) Unplug the power cord --> Remove the battery --> Hold the power button for

60 seconds --> Connect the power supply then try to switch ON the laptop and

later put the battery back into the laptop.

2) If the problem still exists then click on the below link and follow the instructions

https://ccm.net/faq/9066-laptop-screen-won-t-turn-on

Good Luck
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Answer 2 / 3
yances Posts 2 Registration date Saturday July 6, 2013 Status Member Last seen July 6, 2013
Jul 6, 2013 at 01:19 PM
Good stuff, tried the first option, it worked but the problem keeps on recurring.
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jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jul 7, 2013 at 12:24 PM
Hello,
Try this 1
Unplug the power cord --> Remove the battery --> Hold the power button for more than 60 seconds --> Leave the Laptop for around 5mins and connect the power supply then try to switch ON the laptop. Shutdown the laptop and then Turn ON the laptop to check if the issue still exists. Later place the battery back into the laptop. If the problem still exists then let us know your laptop brand name and complete model number.
Good Luck
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Answer 3 / 3
yances
Jul 10, 2013 at 03:21 AM
I did as u said, shutdown the laptop and this time around the screen is still black even upon several power on and off. Dont really know the cause of this problem. the machine is Hp Pavilion Dv7
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jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jul 11, 2013 at 08:24 AM
Hello,
Try this 1
Click on the below link and follow the instructions given in the Step 2
https://ccm.net/forum/affich-710187-my-laptop-screen-stays-black#1
Let us know if you are able to get the display in external monitor.
Good Luck.
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