HARD DISK RECOVERY..

Closed
jay han Posts 6 Registration date Thursday July 11, 2013 Status Member Last seen July 28, 2013 - Jul 11, 2013 at 09:04 AM
jay han Posts 6 Registration date Thursday July 11, 2013 Status Member Last seen July 28, 2013 - Jul 28, 2013 at 02:26 AM
Hello everyone,

I have few problem with my external harddisk.

1) My harddisk cannot be accessed a few days ago. But I could find it in command prompt and disk management but I just cant access it. When I open MyComputer, it will be there but I cannot open and in the properties it shows 0 volume and 0 space. I didn't format the drive because I knew I can recover the siles back.
Now I cannot find my external harddisk in my computer. The safely remove my hardware icon can be seen in the lower right corner of the screen.

Regards
Related:

7 responses

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jul 11, 2013 at 01:02 PM
Hello,
Try this 1
Click on Start --> Run --> diskmgmt.msc and press Enter. "Disk Management" will be opened.
Can you see your external drive partition in Disk management. ?
Good Luck
jay han Posts 6 Registration date Thursday July 11, 2013 Status Member Last seen July 28, 2013
Jul 11, 2013 at 07:36 PM
hi,

I've done that and I cannot see the external drive partition. It has got Disk 1, unalllocated sign at the below part. For the on top part, it only has C drive.
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jul 11, 2013 at 07:43 PM
Hello,
Try this 1
Take a snapshot of the Disk Management with your external drive connected and upload it to https://authentification.site --> Paste the download URL here.
Good Luck
0
jay han Posts 6 Registration date Thursday July 11, 2013 Status Member Last seen July 28, 2013
Jul 11, 2013 at 09:07 PM
Hello,

here is the link. Tq for the helping me.
http://speedy.sh/VSeWw/screen.jpg
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jul 13, 2013 at 06:27 AM
Hello,

Try this 1

Click on Start --> Run --> Type devmgmt.msc and press Enter.

"Device Manager" will be opened.

Expand "Disk drives" by double-clicking on it or by click on the "+" symbol -->

Under "Disk drives", you can find your external drive brand name --> Right-click on

it --> Select "Uninstall". Once the uninstallation process get completed, click on

"Action" --> Select "Scan for hardware changes".

Good Luck

Didn't find the answer you are looking for?

Ask a question
jay han Posts 6 Registration date Thursday July 11, 2013 Status Member Last seen July 28, 2013
Jul 13, 2013 at 01:31 PM
Hi,

I've done as you say. Uninstall drive in device manager and scan for hardware changes.
The problem still persist. I'm afraid the hard-disk is gone. Is there any chance for me to get back the hard-disk with it's content in it??
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jul 13, 2013 at 05:47 PM
Hello,
What do you mean by hard disk is gone ? Doesn't it appear in Disk Management ? Let us know about it.
Good Luck
0
jay han Posts 6 Registration date Thursday July 11, 2013 Status Member Last seen July 28, 2013
Jul 14, 2013 at 03:41 AM
hi,

It does appear in Disk management and device manager, but I cannot access it. I've followed exactly what you asked to do so far.
If there is any other solution please let me know.
thank you
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jul 14, 2013 at 02:29 PM
Hello,
Try this 1
First remove the external drive.
Click on Start --> In search box, type cmd. When it show "Command Prompt" in the search list,
right-click on it and select the option "Open as administrator".
[If you are using Windows XP then click on Start --> Run --> Type cmd and press Enter.
Open the command prompt and type the below commands
set devmgr_show_nonpresent_devices=1 --> Press Enter
start devmgmt.msc --> Press Enter
"Device Manager" window will be opened.
Now in the device manager, click on "View" --> Select "Show hidden devices"
Now expand the nodes "Disk Drives" and "Universal serial bus controller" by clicking on "+" symbol. If you find any greyed entries --> Right click on it --> Select "Uninstall".
Restart your PC and connect your external drive.
Good Luck
0
jay han Posts 6 Registration date Thursday July 11, 2013 Status Member Last seen July 28, 2013
Jul 28, 2013 at 02:26 AM
Hi,

I've tried all you asked to do, but I cant seem to get back my data. I have official given up on getting my my data. Can you please tell my how to reformat my hard-disk so that I can continue to use it. Thanks for all the suggestion though. I really appreciate your help.