HARD DISK RECOVERY..

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jay han Posts 6 Registration date Thursday July 11, 2013 Status Member Last seen July 28, 2013 - Jul 11, 2013 at 09:04 AM
jay han Posts 6 Registration date Thursday July 11, 2013 Status Member Last seen July 28, 2013 - Jul 28, 2013 at 02:26 AM
Hello everyone,

I have few problem with my external harddisk.

1) My harddisk cannot be accessed a few days ago. But I could find it in command prompt and disk management but I just cant access it. When I open MyComputer, it will be there but I cannot open and in the properties it shows 0 volume and 0 space. I didn't format the drive because I knew I can recover the siles back.
Now I cannot find my external harddisk in my computer. The safely remove my hardware icon can be seen in the lower right corner of the screen.

Regards

7 replies

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jul 11, 2013 at 01:02 PM
Hello,
Try this 1
Click on Start --> Run --> diskmgmt.msc and press Enter. "Disk Management" will be opened.
Can you see your external drive partition in Disk management. ?
Good Luck
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jay han Posts 6 Registration date Thursday July 11, 2013 Status Member Last seen July 28, 2013
Jul 11, 2013 at 07:36 PM
hi,

I've done that and I cannot see the external drive partition. It has got Disk 1, unalllocated sign at the below part. For the on top part, it only has C drive.
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jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jul 11, 2013 at 07:43 PM
Hello,
Try this 1
Take a snapshot of the Disk Management with your external drive connected and upload it to https://authentification.site --> Paste the download URL here.
Good Luck
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jay han Posts 6 Registration date Thursday July 11, 2013 Status Member Last seen July 28, 2013
Jul 11, 2013 at 09:07 PM
Hello,

here is the link. Tq for the helping me.
http://speedy.sh/VSeWw/screen.jpg
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jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jul 13, 2013 at 06:27 AM
Hello,

Try this 1

Click on Start --> Run --> Type devmgmt.msc and press Enter.

"Device Manager" will be opened.

Expand "Disk drives" by double-clicking on it or by click on the "+" symbol -->

Under "Disk drives", you can find your external drive brand name --> Right-click on

it --> Select "Uninstall". Once the uninstallation process get completed, click on

"Action" --> Select "Scan for hardware changes".

Good Luck
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jay han Posts 6 Registration date Thursday July 11, 2013 Status Member Last seen July 28, 2013
Jul 13, 2013 at 01:31 PM
Hi,

I've done as you say. Uninstall drive in device manager and scan for hardware changes.
The problem still persist. I'm afraid the hard-disk is gone. Is there any chance for me to get back the hard-disk with it's content in it??
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jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jul 13, 2013 at 05:47 PM
Hello,
What do you mean by hard disk is gone ? Doesn't it appear in Disk Management ? Let us know about it.
Good Luck
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jay han Posts 6 Registration date Thursday July 11, 2013 Status Member Last seen July 28, 2013
Jul 14, 2013 at 03:41 AM
hi,

It does appear in Disk management and device manager, but I cannot access it. I've followed exactly what you asked to do so far.
If there is any other solution please let me know.
thank you
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jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jul 14, 2013 at 02:29 PM
Hello,
Try this 1
First remove the external drive.
Click on Start --> In search box, type cmd. When it show "Command Prompt" in the search list,
right-click on it and select the option "Open as administrator".
[If you are using Windows XP then click on Start --> Run --> Type cmd and press Enter.
Open the command prompt and type the below commands
set devmgr_show_nonpresent_devices=1 --> Press Enter
start devmgmt.msc --> Press Enter
"Device Manager" window will be opened.
Now in the device manager, click on "View" --> Select "Show hidden devices"
Now expand the nodes "Disk Drives" and "Universal serial bus controller" by clicking on "+" symbol. If you find any greyed entries --> Right click on it --> Select "Uninstall".
Restart your PC and connect your external drive.
Good Luck
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jay han Posts 6 Registration date Thursday July 11, 2013 Status Member Last seen July 28, 2013
Jul 28, 2013 at 02:26 AM
Hi,

I've tried all you asked to do, but I cant seem to get back my data. I have official given up on getting my my data. Can you please tell my how to reformat my hard-disk so that I can continue to use it. Thanks for all the suggestion though. I really appreciate your help.
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