Getting keyboard problem

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nazia.rasool
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Friday July 12, 2013
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- Jul 12, 2013 at 05:47 PM
Zohaib R
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- Jul 14, 2013 at 08:55 AM
hi,i am using dell laptop ,i getting problem with my laptop's keyboard,when ever i use some key that is not working properly,its work as differents two to three alphanumeric in once.example when i press "r" getting "br",same as when i press "b" getting "br" so please help me for solve this problem.thank you.

2 replies

xpcman
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Jul 12, 2013 at 06:17 PM
I suggest you test with a external USB keyboard. If the external keyboard works OK then you will need to replace the internal keyboard. Keyboards are often found on Ebay.

Good Luck
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Zohaib R
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Jul 14, 2013 at 08:55 AM
Hi nazia.rasool,

Change in the keyboard layout can cause keys behavior to change. Please ensure all the additional languages are removed from "Regional and Language" settings. Click here to find steps on how to change your keyboard layout in Windows 7.

Do reply with results.

To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6
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