Keyboard writing q1 w2 e3 instead of q w e [Solved/Closed]

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- - Latest reply: Jean-François Pillou
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- Jul 19, 2012 at 08:45 AM
<Hello,

my laptop dell inspiron 1545 ,Windows XP
after l cleaned it by wet hanky,

now when I press (q) =it write(q1)
when I press (w) =it write(w2)
when I press (e) =it write(e3).....the same for (r,u,i,o.p)
and the remaning letters dont write anything
I try the solutions like.....(as I dont have num key in my laptop)
fn+f11/ fn+f12 / fn+prntScr / press both shift on the same time
also I make num lk off by using on screen keyboard


but all these not help me

please, please, help
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Thank you
I believe you have a Mac. Did you try resetting the PRAM ?

Jeff
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Thank you
but I have a window xp
any solutions??
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make sure your Language settings are good :

Control Panel / Regional and Language / Keyboard settings.

Also try to run an Antivirus check
maria ibrahem
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thank you jeff for your help but unfortunately the problem still
i check the language and antvirus
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According to some discussions, the keyboard might be faulty or there might be some dust.
You should try to disconnect / reconnect the keyboard :
http://support.dell.com/support/edocs/systems/ins2200/en/SM/keyboard.htm#1084976

If you still have the problem, you can try with a USB keyboard to know if it's hardware related.
maria ibrahem
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I disconnect / reconnect the keyboard and the problem still
if l replace the keyboard by a new one ,the problem will disappear?
Jean-François Pillou
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if l replace the keyboard by a new one ,the problem will disappear?

It might very likely. At least you should try with an external USB keyboard.
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Thank you
the problem solved by replace the keyboard by new one

thank you so much for help
Jean-François Pillou
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You're very welcome ! Don't hesitate to ask again ;-)