NO AUDIO Closed

Question

i have a Dell Latitude D620 laptop on MICROSOFT WINDOWS XP 2002.
my audio worked before i lent it too my younger sister, i dont know what she did too it cause my audio does not work now, i tried everything.. it keeps telling me that i dont have an audio device, and it says there is no active mixer devices and for me to go on printers and other devices? i tried that but no audio shows up, just things for printers. it also does not let me enable or disable my audio, i would find the volume options but it would say there is no sound installed , so i cant even click anything on it!? help me pleaaase!

jack4rall · Answer

Hello,

Try this 1.

Click on Start --> Run --> Type services.msc and click on OK.

Services windows will be opened. Now scroll down for "Windows Audio".

Make sure its status is "Started". If its not started then to change its status.

Double-click on "Windows Audio" --> Set "Startup type:" to "Automatic" and click

on "Start" --> Click on OK. 

Good Luck

ninjette.x0 · Answer

ive tried that n  it doesnt change a thing? still shows that i have no audio

Zohaib R · Answer

Hi ninjette.x0,

Have you tried to uninstall and then re-install the Audio Drivers in the computer? if not, please download the updated drivers from here

Do reply with results.
 
To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6

ninjette.x0 · Answer

thanks it almost helped, downloaded that dell thing, site was helpful but as i was jus about downloading that program it says i wasent able too cause i have to update?

Zohaib R · Answer

Hi ninjette.x0,

Follow the steps under "Installation Instructions" section on the page. If this doesn't help, please reply with the exact text of the update message that you are receiving.

To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6

ninjette.x0 · Answer

unable to install or run this application. This application requires your system to be updated to Mircrosoft Common Language Runtime Version 4.0.30319.0.
please contact your system administrator. << thats what it says too me

Zohaib R · Answer

Hi ninjette.x0, 

Try to perform System Restore in Windows XP. This will restore your computer to an earlier date when the sound was working fine. After performing System Restore check if the sound is working as earlier. Click the below mentioned hyperlink to find steps on how to perform System Restore in Windows XP:

How Do I Use the Windows System Restore Utility?

Do reply with results.

To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6

ninjette.x0 · Answer

thanks for that, it ALMOST did work.. ive been working on trying to fix this over the past few months... this laptop hasent had audio for over a year now, and my system restore wont show up any dates from a year or two ago. i think now is the time for me to give up on this damn thing.. nothing seems to work on it!!
and all my sister did was " push a button " for my sound to go off!!

Zohaib R · Answer

Hi ninjette.x0,

I am glad to know the issue got fixed. Here is the User's Manual of Dell Latitude D620 for your future reference. Please refer to page number 2 of the manual for the overview of Multimedia buttons.

To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6

NO AUDIO

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