Hp laptop (windows seven) stuck on black-grey screen with mouse?

Closed
Pradia Posts 1 Registration date Tuesday August 20, 2013 Status Member Last seen August 20, 2013 - Aug 20, 2013 at 11:48 AM
carminabigue Posts 620 Registration date Tuesday March 19, 2013 Status Member Last seen June 10, 2015 - Aug 20, 2013 at 09:19 PM
Hello,

It's not on the log in page yet, can someone tell me how to fix it?

Thanks for helping

1 reply

carminabigue Posts 620 Registration date Tuesday March 19, 2013 Status Member Last seen June 10, 2015 145
Aug 20, 2013 at 09:19 PM
Remove and reinsert the battery and then start the pc follow by repeatedly press f8 and dont stop until you reach the choices and click on repair or last known good condition
0