One key of keyboard not working

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akash jaisingh Posts 1 Registration date Monday August 26, 2013 Status Member Last seen August 26, 2013 - Aug 26, 2013 at 06:56 AM
carminabigue Posts 620 Registration date Tuesday March 19, 2013 Status Member Last seen June 10, 2015 - Aug 27, 2013 at 08:56 PM
hey
my 'n' key in the keyboard is not working properly. when i start my laptop it doesn't works but after a few minutes it starts working . can anybody please help me out.
i have e15 series of vaio.
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2 responses

Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 69
Aug 27, 2013 at 07:47 AM
Hi akash jaisingh,

Please try the below mentioned steps and reply with results:

1. Please start the computer and enter System Setup (BIOS).
2. Restore System Setup fields to Defaults and clear NVRAM (if available).
3. Shut down the computer and disconnect Battery, AC Adapter and external devices.
4. Press and hold the power button for 10-15 seconds and then release the power button.
5. Re-connect the AC Adapter and Battery only and power on the computer.
6. Start tapping the F8 key and boot to the Safe Mode.
8. In the "Safe Mode" press and hold "Windows key" on the keyboard and press the key "R".
9. Run dialog box will be displayed.
10. Type "devmgmt.msc" (without quotations marks) and hit Enter.
11. Expand "Keyboards", right click the listed keyboard(s) and select "Uninstall".
12. Restart the computer and wait for the keyboard drivers to load.
13. Check the functionality of the keyboard now.

Note: you will find steps to perform steps 1-2 in the Manual of the laptop.

Do reply with results.
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carminabigue Posts 620 Registration date Tuesday March 19, 2013 Status Member Last seen June 10, 2015 125
Aug 27, 2013 at 08:56 PM
Shut down the laptop, removed battery and cable for a moment, press and hold the start button for 60 seconds... and replace the battery.. start the lap top.. if that does not work a technician is a must.
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