Need help with laptop problem
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Tofreaku
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Aug 28, 2013 at 05:50 AM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Sep 3, 2013 at 06:53 PM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Sep 3, 2013 at 06:53 PM
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Zohaib R
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Aug 28, 2013 at 07:03 AM
Aug 28, 2013 at 07:03 AM
Hi Tofreaku,
It looks like a video issue. Please try to boot the computer to "Safe Mode with Networking" and check. To boot to the Safe Mode with Networking:
1. Power on/restart the computer and start hitting the F8 key as soon as the initial startup logo appears.
2. Advance Boot Menu will appear. If the menu doesn't appear once, repeat step 1 again.
3. Select "Safe Mode with Networking" and hit Enter.
If the video is good in "Safe Mode with Networking" try to download and update the video drivers from ASUS's website.
Do reply with results.
It looks like a video issue. Please try to boot the computer to "Safe Mode with Networking" and check. To boot to the Safe Mode with Networking:
1. Power on/restart the computer and start hitting the F8 key as soon as the initial startup logo appears.
2. Advance Boot Menu will appear. If the menu doesn't appear once, repeat step 1 again.
3. Select "Safe Mode with Networking" and hit Enter.
If the video is good in "Safe Mode with Networking" try to download and update the video drivers from ASUS's website.
Do reply with results.
Tofreaku
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Aug 28, 2013 at 08:39 AM
Aug 28, 2013 at 08:39 AM
kept spamming the f8 button and kept turning on and off but screen just stays black and also the logo dosent show
Zohaib R
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Aug 30, 2013 at 11:53 AM
Aug 30, 2013 at 11:53 AM
Hi Tofreaku,
The steps I have provided are valid for the versions of Windows Operating System up to Windows 7 only. Do you have Windows 8 installed in your laptop?
The steps I have provided are valid for the versions of Windows Operating System up to Windows 7 only. Do you have Windows 8 installed in your laptop?
Tofreaku
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Aug 31, 2013 at 03:02 AM
Aug 31, 2013 at 03:02 AM
Yes , its windows 7
Zohaib R
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Sep 2, 2013 at 05:21 PM
Sep 2, 2013 at 05:21 PM
Hi Tofreaku,
If the F8 key is not able to show the "Advanced Boot Menu", try to connect a USB keyboard and try to hit F8 at startup.
If the F8 key is not able to show the "Advanced Boot Menu", try to connect a USB keyboard and try to hit F8 at startup.
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Zohaib R
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Sep 3, 2013 at 06:53 PM
Sep 3, 2013 at 06:53 PM
Hi Tofreaku,
The suggested steps are good for Windows 7 Operating System as it is not working for your laptop you should now contact the manufacturer as your laptop is brand new.
The suggested steps are good for Windows 7 Operating System as it is not working for your laptop you should now contact the manufacturer as your laptop is brand new.
