Disc read error in Compaq Presario CQ40

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Rik 2000 Posts 3 Registration date Thursday September 5, 2013 Status Member Last seen September 6, 2013 - Sep 5, 2013 at 08:17 AM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Sep 6, 2013 at 07:13 PM
Whenever i start my laptop it shows a disc read error and asks to restart with the ctrl+alt+del keys . I have to repeat the process at least 20 times then it shows that there is a problem with my hard drive or something like that.Then i have to repeat the process and finally it stars the start up repair and then i have to cancel it and finally the laptop starts.please suggest me what to do..

2 replies

Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 69
Sep 5, 2013 at 01:44 PM
Hi Rik 2000,

This can possibly be a Hard Drive failure. Try running the diagnostics provided by the manufacturer and check for errors returned. If your computer is still in warranty contact Compaq support for repair/replacement else take a technician's help (or by yourself) and have the Hard Drive re-seated and check if the computer boots to Windows. You can refer to the Service Manual of your laptop for steps on how to re-seat the Hard Drive.
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Rik 2000 Posts 3 Registration date Thursday September 5, 2013 Status Member Last seen September 6, 2013
Sep 6, 2013 at 05:46 AM
Thanks a lot for your suggestions Zohaib ...
I will try it...
Thanks again!!
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