Dell system didn't start
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ukg0605
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3
Registration date
Saturday September 7, 2013
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Last seen
September 10, 2013
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Sep 7, 2013 at 03:19 AM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Sep 11, 2013 at 08:04 PM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Sep 11, 2013 at 08:04 PM
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4 responses
Zohaib R
Posts
2368
Registration date
Sunday September 23, 2012
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Member
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69
Sep 9, 2013 at 04:40 PM
Sep 9, 2013 at 04:40 PM
Hi ukg0605,
Please try the below mentioned steps:
1. Remove all the external devices and Power Sources (AC Adapter and Battery) from the computer.
2. Press and hold the power button for 10-15 seconds to release Flea Power from the computer.
3. Connect only the power connections and then try to power on the computer and check. If the issue persists, try the next step.
4. Try to observe if there is any beep code heard during start up.
5. Please try to observe if any symptoms are exhibited by the lights on the machine.
6. If the lights on the machine are ON or beeps are heard, this is possibly a No POST (Power On Self Test) situation. Most of the POST related issues are due to Memory Modules. If possible, try to re-seat the memory modules in the machine. Take a technician's help or refer to the service manual for accurate steps and safety instructions.
Do reply with results.
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell support videos click Here.
Please try the below mentioned steps:
1. Remove all the external devices and Power Sources (AC Adapter and Battery) from the computer.
2. Press and hold the power button for 10-15 seconds to release Flea Power from the computer.
3. Connect only the power connections and then try to power on the computer and check. If the issue persists, try the next step.
4. Try to observe if there is any beep code heard during start up.
5. Please try to observe if any symptoms are exhibited by the lights on the machine.
6. If the lights on the machine are ON or beeps are heard, this is possibly a No POST (Power On Self Test) situation. Most of the POST related issues are due to Memory Modules. If possible, try to re-seat the memory modules in the machine. Take a technician's help or refer to the service manual for accurate steps and safety instructions.
Do reply with results.
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell support videos click Here.
Zohaib R
Posts
2368
Registration date
Sunday September 23, 2012
Status
Member
Last seen
December 13, 2018
69
Sep 10, 2013 at 05:36 PM
Sep 10, 2013 at 05:36 PM
Hi ukg0605,
What is the status of the light on the AC Adapter? Does the light on AC Adapter stays ON always or goes OFF when plugged into the laptop?
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell support videos click Here.
What is the status of the light on the AC Adapter? Does the light on AC Adapter stays ON always or goes OFF when plugged into the laptop?
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell support videos click Here.
ukg0605
Posts
3
Registration date
Saturday September 7, 2013
Status
Member
Last seen
September 10, 2013
Sep 10, 2013 at 10:15 PM
Sep 10, 2013 at 10:15 PM
the AC adopter llight is on when i connect the charger to the system but it didn't charge the battery, only light goes ON
Zohaib R
Posts
2368
Registration date
Sunday September 23, 2012
Status
Member
Last seen
December 13, 2018
69
Sep 11, 2013 at 08:04 PM
Sep 11, 2013 at 08:04 PM
Hi ukg0605,
Try these steps and reply with results:
1. Remove all external peripherals and power source from the laptop and "Drain Flea Power". To "Drain Flea Power" after removing the AC Adapter and Battery press and hold the power button for 10-15 seconds.
2. Remove the components in the following order:
a. Battery
b. Hard Drive
c. Optical Drive
d. Memory
e. WLAN Mini-Card
f. Hinge Cover
g. Keyboard
h. Bluetooth Card and Cable
Note: Please refer to the Service Manual for steps on removing these parts.
3. Repeat step 1 and check if there is any change or computer exhibits memory beeps.
4. If beeps are heard connect only one memory module and try to power on the computer.
5. If the computer seems to complete POST and boot to Windows try connecting the parts listed in Step 2 one by one. If the computer boots to Windows normally the issue is fixed. Else if the computer still not able to complete POST, try to isolate which of the remaining components is causing no POST.
The above steps are for isolating if any of the listed CRUs (Customer Removable Units) are causing any issues.
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell support videos click Here.
Try these steps and reply with results:
1. Remove all external peripherals and power source from the laptop and "Drain Flea Power". To "Drain Flea Power" after removing the AC Adapter and Battery press and hold the power button for 10-15 seconds.
2. Remove the components in the following order:
a. Battery
b. Hard Drive
c. Optical Drive
d. Memory
e. WLAN Mini-Card
f. Hinge Cover
g. Keyboard
h. Bluetooth Card and Cable
Note: Please refer to the Service Manual for steps on removing these parts.
3. Repeat step 1 and check if there is any change or computer exhibits memory beeps.
4. If beeps are heard connect only one memory module and try to power on the computer.
5. If the computer seems to complete POST and boot to Windows try connecting the parts listed in Step 2 one by one. If the computer boots to Windows normally the issue is fixed. Else if the computer still not able to complete POST, try to isolate which of the remaining components is causing no POST.
The above steps are for isolating if any of the listed CRUs (Customer Removable Units) are causing any issues.
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell support videos click Here.
Sep 9, 2013 at 05:32 PM
Sep 10, 2013 at 02:40 AM
i already checked this procedure but in my system there is no response ,..... No light is blinking in my system, so please suggest me another solution,,,,
may there is any problem in my power system.??... because i am not unable to charge my battery,,, so please suggest me any idea