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Alcatel one touch 4005d

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hasko91 Posts 3 Registration date Sunday September 8, 2013 Status Member Last seen September 9, 2013 - Sep 8, 2013 at 09:16 PM
Dmitry22 Posts 7 Registration date Sunday September 8, 2013 Status Member Last seen September 26, 2013 - Sep 10, 2013 at 06:51 AM
please I have an Alcatel one touch 4005d which has a problem after installing whatsapp on it yesterday. so today the phone went off and I can't turn it on. however when I plug it in my computer it posts the process of charging but I can't turn it on. so please help me it is very urgent.

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Dmitry22 Posts 7 Registration date Sunday September 8, 2013 Status Member Last seen September 26, 2013
Sep 8, 2013 at 09:37 PM
Hi
try taking out the battery OR try factory reset
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hasko91 Posts 3 Registration date Sunday September 8, 2013 Status Member Last seen September 9, 2013
Sep 9, 2013 at 06:56 AM
please what do you mean by factory reset? because I took out the battery many times but nothing
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Dmitry22 Posts 7 Registration date Sunday September 8, 2013 Status Member Last seen September 26, 2013
Sep 10, 2013 at 06:49 AM
factory reset is when you can reset the phone fully to delete all the memory. try finding factory reset for your device online.
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Dmitry22 Posts 7 Registration date Sunday September 8, 2013 Status Member Last seen September 26, 2013
Sep 10, 2013 at 06:51 AM
have you tried pressing the reset hole?
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