Alcatel one touch 4005d

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hasko91 Posts 3 Registration date Sunday 8 September 2013 Status Member Last seen 9 September 2013 - 8 Sep 2013 à 21:16
Dmitry22 Posts 7 Registration date Sunday 8 September 2013 Status Member Last seen 26 September 2013 - 10 Sep 2013 à 06:51
please I have an Alcatel one touch 4005d which has a problem after installing whatsapp on it yesterday. so today the phone went off and I can't turn it on. however when I plug it in my computer it posts the process of charging but I can't turn it on. so please help me it is very urgent.
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1 response

Dmitry22 Posts 7 Registration date Sunday 8 September 2013 Status Member Last seen 26 September 2013
8 Sep 2013 à 21:37
Hi
try taking out the battery OR try factory reset
hasko91 Posts 3 Registration date Sunday 8 September 2013 Status Member Last seen 9 September 2013
9 Sep 2013 à 06:56
please what do you mean by factory reset? because I took out the battery many times but nothing
Dmitry22 Posts 7 Registration date Sunday 8 September 2013 Status Member Last seen 26 September 2013
10 Sep 2013 à 06:49
factory reset is when you can reset the phone fully to delete all the memory. try finding factory reset for your device online.
Dmitry22 Posts 7 Registration date Sunday 8 September 2013 Status Member Last seen 26 September 2013
10 Sep 2013 à 06:51
have you tried pressing the reset hole?