Alcatel one touch 4005d

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Sunday September 8, 2013
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please I have an Alcatel one touch 4005d which has a problem after installing whatsapp on it yesterday. so today the phone went off and I can't turn it on. however when I plug it in my computer it posts the process of charging but I can't turn it on. so please help me it is very urgent.

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Sunday September 8, 2013
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Hi
try taking out the battery OR try factory reset
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please what do you mean by factory reset? because I took out the battery many times but nothing
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factory reset is when you can reset the phone fully to delete all the memory. try finding factory reset for your device online.
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Sunday September 8, 2013
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September 26, 2013

have you tried pressing the reset hole?