Dell laptop denies factory reset option
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KC Hendricks
Posts
1
Registration date
Friday September 20, 2013
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Member
Last seen
September 20, 2013
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Sep 20, 2013 at 12:37 PM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Sep 23, 2013 at 05:10 PM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Sep 23, 2013 at 05:10 PM
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1 response
Zohaib R
Posts
2368
Registration date
Sunday September 23, 2012
Status
Member
Last seen
December 13, 2018
69
Sep 23, 2013 at 05:10 PM
Sep 23, 2013 at 05:10 PM
Hi KC Hendricks,
From your post I understand that you had done a Factory Restore on your computer after the System Path Environment Variables were changed. After Factory Restore you have the problem with the Optical Drive Drivers. If this is the case, please download and update the Optical Driver firmware from here.
Please reply if you have any further queries.
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell support videos click Here.
From your post I understand that you had done a Factory Restore on your computer after the System Path Environment Variables were changed. After Factory Restore you have the problem with the Optical Drive Drivers. If this is the case, please download and update the Optical Driver firmware from here.
Please reply if you have any further queries.
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell support videos click Here.
