Battery showing red cross symbol alerting to replace the battery

Closed
dilipshaw Posts 1 Registration date Monday September 23, 2013 Status Member Last seen September 23, 2013 - Sep 23, 2013 at 01:55 PM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Sep 23, 2013 at 04:18 PM
Hello,
i just observed tht my lap top battery is showing a cross symbol.
when I bring the pointer to it it says CONSIDER REPLACING YOUR BATTERY .
!!! PLEASE HELP ME I RESTARTED MY LAPTOP COUPLE OF TIMES BUT THTT CROSS ISNT MOVING AWAY
I've also tried your sugession



Remove the battery, plug your power cord and switch ON your laptop -->

shutdown and then place the battery back into your laptop. If the problem still

exists then let me know you laptop brand name and how old is your laptop.

sorry to say but its not working.


My laptop is DELL INSPIRON n5010
Its 3 yrs old


PLEASE HELP ME IAM WORRIED .
THANK YOU.

2 replies

xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,830
Sep 23, 2013 at 02:19 PM
The only way to remove the message is to replace your battery. I would orger one from Dell as after market batteries are often of low quality and can even be dangerous to use.

Good Luck
0
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 69
Sep 23, 2013 at 04:18 PM
Hi dilipshaw,

Xpcman is indeed correct, in this situation you might need to replace the battery. However, you can try a few basic troubleshooting steps suggested in this video.

Hope this helps.

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell support videos click Here.
0