Login in issues Closed

Question

Hey there,

Today when I tried logging on to my account it says that my "password was changed" and i have a joint account and the other person did not change password, so then I go to "forgot password" and try to change it but it doesn't allow me to continue so I choose "No longer have access to these?" and instead of changing my Facebook password , it changes my email account password!, im so pissed!

please help because Facebook help is of no use

ac3mark · Answer

Good Morning,

So if I read this right, you are claiming that FACEBOOK changed your EMAIL ACCOUNT PASSWORD?

Did I read that right? 

Did your "other" person take it upon themselves to allow another user to use the account "JOINTLY"?  Mutliple logins and access to accounts is a dangerous thing, and should be avoided at all costs.

Potent · Answer

My husband is automatically logged in on his phone, I login on my pc at work sometimes so honestly I have no idea what happen to the pin

with the android it updates automatically and that's what my husbands phone did this morning so when i tried to login at work this morning it said "password was changed"

Potent · Answer

No he doesn't. I also locked the account if it has been hacked

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