Recovery of Hotmail Account [Closed]

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- - Latest reply: SansaJ123
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- May 31, 2016 at 03:50 AM
Could anyone help me please...

My Boss email hotmail account was hacked. The first attempt I made to recover the account was successful as the Microsoft verified that he was the owner, but when signed- in the password was incorrect..then I went to the site to reset the password.. then got the message that he's not verified as the owner. For so many attempts I did the Microsoft had final decision to sign new account. So it means we already lost that account ?

Is there any way to get back the lost account ?

Hope to hear from anyone..

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Greetings

Have you followed these procedures ?

http://ccm.net/faq/12364-hotmail-account-blocked-possible-hacking#topedit

From the new account


http://windows.microsoft.com/en-US/hotmail/help-center

Click on "additional resources" and then click on "ask a question on the Hotmail forums.

Explain the situation in detail. A Hotmail moderator should give you the solution within 24 to 48 hours.

Good luck and please let me know
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If such situation occurs, you can reset Hotmail password easily. To reset Hotmail password, you must have verified Hotmail account with phone number or alternative email address priorly.

It’s easy to reset Outlook Password using alternative email address or phone number linked with your account. You can follow article on 'How to reset Outlook password' here in this site https://loginsupport.online/outlook/reset-hotmail-password/ . You will get verification code on either alternative email address or on recovery phone number. And if you don’t have access to any of them, you have still last option ‘Hotmail password recovery form‘ left to recover Hotmail password. You have to prove your ownership to Microsoft team using this option.