Dell Inspiron 3520 Black screen while on
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Charlie Carter
Posts
1
Registration date
Saturday 19 October 2013
Status
Member
Last seen
19 October 2013
-
19 Oct 2013 à 13:54
Zohaib R Posts 2368 Registration date Sunday 23 September 2012 Status Member Last seen 13 December 2018 - 21 Oct 2013 à 21:14
Zohaib R Posts 2368 Registration date Sunday 23 September 2012 Status Member Last seen 13 December 2018 - 21 Oct 2013 à 21:14
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1 response
Zohaib R
Posts
2368
Registration date
Sunday 23 September 2012
Status
Member
Last seen
13 December 2018
69
21 Oct 2013 à 21:14
21 Oct 2013 à 21:14
Hi Charlie Carter,
Apparently the problem is with the LCD unit and not the Graphics Card (Motherboard). Please check this video for additional steps on no video troubleshooting:
Please check this video for additional steps on no video troubleshooting:
How to Troubleshoot a Laptop Screen That Won't Turn On
If updating the BIOS doesn't fix the issue, please reply with the Dell Part Number of the Original LCD Screen and the Replacement Screen.
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell support videos click Here.
Apparently the problem is with the LCD unit and not the Graphics Card (Motherboard). Please check this video for additional steps on no video troubleshooting:
Please check this video for additional steps on no video troubleshooting:
How to Troubleshoot a Laptop Screen That Won't Turn On
If updating the BIOS doesn't fix the issue, please reply with the Dell Part Number of the Original LCD Screen and the Replacement Screen.
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell support videos click Here.