External hdd not displaying files & different from most issues

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alaincaine Posts 3 Registration date Wednesday November 27, 2013 Status Member Last seen November 28, 2013 - Nov 27, 2013 at 04:06 AM
 alaincaine - Nov 29, 2013 at 06:07 AM
hello there...

have got an external hdd issue quite similar to most other complications I have come across on this forum... all files and folders amounting in size to 776 gb on my 1 tb hard drive which is technically 931 gb, seem to have dissappeared but the properties and scanning shows all files right there in the drive....... i've tried most remedies i've skimmed through this forum like "Show hidden files, folders or drives" and finally the ATTRIB -H -R -S /S /D I:\*.* with I being my HDD....

In addition to $RECYCLE.BIN , RECYCLER and a desktop configuration settings file , there is a THUMBS.MS file.

entering the ATTRIB -H -R -S /S /D I:\*.* in command prompt yields the following response

Access denied - I:\Thumbs.ms\com1.{d3e34b21-9d75-101a-8c3d-00aa001a1652}
Access denied - I:\System Volume Information



i have no idea wot to make of it..i sure hope its no malware attack...
all help appreciated in advance...needless to say at this point my data very precious...
eagerly awaiting helpp....
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1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Nov 27, 2013 at 05:52 AM
This type issue could be caused by a USB virus. It will spread to all of your USB memory devices and hard disk.

Here is a tool to remove the virus and vaccinate your USB against further viruses.


Download UsbFix (created by El Desaparecido) on your desktop.

http://ccm.net/download/download-24089-usbfix

If your antivirus gives an alert, ignore it and temporarily deactivate the antivirus.
Plug in your usb devices (Flash drive, pen drive. External HD etc...) don't open them.
Double click sur UsbFix.exe.

Click on deletion
.
Let the tool work.

Ambucias
Moderator/virus security contributor
3
would this tool compromise the data I already have on the hdd..???
thanks and regards
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Nov 27, 2013 at 04:28 PM
@alaincaine

"would this tool compromise the data I already have on the hdd..???"

Absolutely not.
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alaincaine Posts 3 Registration date Wednesday November 27, 2013 Status Member Last seen November 28, 2013
Nov 28, 2013 at 02:29 AM
the usbfix you told me about didnt work....$RECYCLE.BIN , RECYCLER ,desktop configuration settings file ,THUMBS.MS file...still messing around nd i'm running out of ideas... wot do u suggest I try next....again ur kind help duly appreciated
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Nov 28, 2013 at 05:24 AM
Try this

Go to my computer
Press alt
Click on view
view tab in any drive
check the box against hide protected operating system files under the sub heading of hidden files and folders. Click Ok
Go to your sick drive
Delete .$RECYCLE.BIN
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alaincaine Posts 3 Registration date Wednesday November 27, 2013 Status Member Last seen November 28, 2013
Nov 28, 2013 at 09:15 AM
yup..i did so.. $RECYCLE.BIN was deleted but still no signs of my folders. the other files i.e. RECYCLER THUMBS.MS and system volume information still there...i've tried the cmd method now...and still the same response...
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