Keyboard problem

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Snehalata Posts 1 Registration date Thursday December 12, 2013 Status Member Last seen December 12, 2013 - Dec 12, 2013 at 04:47 AM
nisva Posts 233 Registration date Friday December 13, 2013 Status Member Last seen October 22, 2014 - Dec 13, 2013 at 04:47 PM
laptop details: DELL inspiron N505, i3 processor, 64 bit os, 4gb ram, windows 7 home premium, 2.3GHz, service pack1

My keyboard does not work when I turn on the laptop. Once running the OSK (On-screen keyboard) enables the keyboard hardware, and it works well.
So please give me a solution so that I can work on my keyboard without using the OSK.
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1 response

nisva Posts 233 Registration date Friday December 13, 2013 Status Member Last seen October 22, 2014
Dec 13, 2013 at 04:47 PM
Shutdown the laptop. Remove the battery. Hold in the power button for a few seconds. This resets the motherboard. Replace the batter and startup as normal. Should be working now.
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