Internet access available but cannot open any webpage

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kumavat Posts 1 Registration date Wednesday December 18, 2013 Status Member Last seen December 18, 2013 - Dec 18, 2013 at 05:36 AM
 kumavat - Dec 19, 2013 at 07:28 AM
this is a very weird situation in which My broadband connection does not allow me to use the internet service even in available mode only between 9 pm to 11am.. I've a combo plan from Hathway of 512kbps-2mbps! I'm using a TL-WR740N router which is connected to my desktop with a cable! Internet usability on any device via cable or wifi is not working!..
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3 responses

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Dec 18, 2013 at 02:52 PM
Hello,

Try this 1

1) Temporary disable your Windows Firewall \ Antivirus and check if you are able

to access internet.

2) First try to ping to your router.

Click on Start --> Run --> Type cmd and press Enter.

"Command Prompt" will be opened. Now enter the below command

ping 192.168.0.1 
--> Press Enter.

Let us know if you are able to get the reply messages.

3) If you are able to get the reply messages from above step 1 then try to ping

Google. Enter the below command.

ping www.google.com
--> Press Enter.

Let us know if you are able to get the reply messages.

Good Luck
0
I tried the step 1 and step 2 .. In trying step 2 I get reply from ping 3 to 4 times and then it shows REQUEST TIME OUT
0
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Dec 19, 2013 at 04:55 AM
Hello,
Try this 1
If the request timeout message appears when trying to ping to your router then the problem might be the connection between your PC and the router. Check your connection. Try another LAN cable and try to ping to your router. Make sure you get the reply messages.
Good Luck
0
I tried direct connection of broadband to my desktop but it didn't work!
0