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WD my passport not working...unable to access files

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brian_kny Posts 1 Registration date Wednesday December 18, 2013 Status Member Last seen December 18, 2013 - Dec 18, 2013 at 12:20 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Dec 18, 2013 at 02:41 PM
When I connect my external hdd the white light on my hdd blinks and it shows as Local Disk(G:) on My Computer( Previously it used to show as "Kenny's Passport") and the hard disk capacity is also not shown below the Hdd name!!! Also it wont open when double clicked!!! Pls Help!!! Atleast is there any way to recover my data??? Pls Pls Pls Help.
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Answer 1 / 1
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Dec 18, 2013 at 02:41 PM
Hello,
Try this 1
Right-click on your external drive --> Properties. Let us know the file system. Is it RAW?
Also let us know the complete message that is being displayed when trying to open the drive and your external hard drive complete model number.
Good Luck

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