Safe mood won't start

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sarah1992 Posts 6 Registration date Sunday December 29, 2013 Status Member Last seen January 1, 2014 - Dec 30, 2013 at 11:38 PM
sarah1992 Posts 6 Registration date Sunday December 29, 2013 Status Member Last seen January 1, 2014 - Jan 1, 2014 at 11:48 PM
Hello,
Hi I have hp window S 7 laptop that refuses to start not even on safe mood
and after I reach starting window then this sentence appears
" interactive logon failure interactive logon process initialization has failed please consult the event log for more details"
so any body can tell me how to open on safe mood ??
Thanks :) :)
Again I'm Real desperate so I'm OPEN TO any suggestion

2 responses

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,168
Dec 31, 2013 at 07:13 AM
Hello

I suggest you take the laptop to a local repair shop. This looks like a hardware problem that needs hands-on access to diagnose.

Good Luck
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sarah1992 Posts 6 Registration date Sunday December 29, 2013 Status Member Last seen January 1, 2014
Dec 31, 2013 at 08:51 PM
yes but here's the thing all the stores i know have one solution for everything new windows with formatting the first one
so if you have any other suggestion like anything at all on how to start safe mood
thanks :)
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,168
Jan 1, 2014 at 08:38 AM
Sorry,

You won't be able to start in safe mode with a physically damaged hard disk.
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sarah1992 Posts 6 Registration date Sunday December 29, 2013 Status Member Last seen January 1, 2014
Jan 1, 2014 at 11:54 AM
ok .. thanks for your help :)
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,168
Jan 1, 2014 at 04:06 PM
I wish I could have done more
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sarah1992 Posts 6 Registration date Sunday December 29, 2013 Status Member Last seen January 1, 2014
Jan 1, 2014 at 11:48 PM
you have done alot with just being concerned
Thank you
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