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Can't move mouse while typing

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JJJJJJJ111 Posts 1 Registration date Tuesday January 14, 2014 Status Member Last seen January 14, 2014 - Jan 14, 2014 at 05:09 AM
carminabigue Posts 620 Registration date Tuesday March 19, 2013 Status Member Last seen June 10, 2015 - Jan 14, 2014 at 11:23 AM
I recently got an HP Pavilion touchsmart laptop and the touchpad locks up while I'm pressing any of the keys on the keyboard. It's got Windows 8 but I don't think that has anything to do with it. Any suggestions on how to fix it?
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carminabigue Posts 620 Registration date Tuesday March 19, 2013 Status Member Last seen June 10, 2015 125
Jan 14, 2014 at 11:23 AM
Hi,

FOR WINDOWS 8:
1) go to control panel
2) click on hardware and sound tab
3) Find Synaptics TouchPad (at the very bottom for me) and click on it
4) find where it says PalmCheck-Enhanced and ckick on it
5) move the mouse right and click on the settings button beside where it says PalmCheck-Enhanced
6) At the top, drag the arrow on the bar all the way left to turn it off.

Hope this Helps!
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