My passport 500 GB hard drive doesnt show up in my computer.

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Noor1992 Posts 2 Registration date Tuesday January 21, 2014 Status Member Last seen January 21, 2014 - Jan 21, 2014 at 01:51 AM
Noor1992 Posts 2 Registration date Tuesday January 21, 2014 Status Member Last seen January 21, 2014 - Jan 21, 2014 at 12:58 PM
Hello,
I have issue with my My Passport Essential 500 GB hard drive doesnt work, I updated the driver but it didnt work either, It doesnt show up in my computer when I connect its light keeps flashing and when I open disk management its showing up as unknown device when I troubleshout it it says no problem identified thanks


2 replies

carminabigue Posts 620 Registration date Tuesday March 19, 2013 Status Member Last seen June 10, 2015 145
Jan 21, 2014 at 11:10 AM
Hello

Try this

After plugging in the device, go to device manager (In run type "devmgmt.msc") In Device manager go to "Universal serial bus controllers" It should list the storage devices that you have connected to your PC. Right click and then click "Uninstall. Remove the USB drive and restart your system.
Try connecting the device again.
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Noor1992 Posts 2 Registration date Tuesday January 21, 2014 Status Member Last seen January 21, 2014
Jan 21, 2014 at 12:58 PM
I did what u said i unistalled SES WD DRIVER and Mass srotage when i restart my pc it cant install the driver back.
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