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Yahoo Mail - Forgot password

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mariachana Posts 1 Registration date Tuesday January 21, 2014 Status Member Last seen January 21, 2014 - Jan 21, 2014 at 07:54 AM
BunoCS Posts 15486 Registration date Monday July 11, 2005 Status Moderator Last seen September 13, 2024 - Jan 21, 2014 at 09:34 AM
Hi,

I have a problem with my email that has not been used for a year. I kindly request that you help me to access it since it has my important files. <removed by moderator>. I forgot my password same as security questions.

Regards

Ruth
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1 response

Answer 1 / 1
BunoCS Posts 15486 Registration date Monday July 11, 2005 Status Moderator Last seen September 13, 2024 1,533
Jan 21, 2014 at 09:34 AM
Hello,

Go to this page to contact customer care, fill the form and wait for the answer :

https://io.help.yahoo.com/contact/index?page=home&locale=en_US&y=PROD_ACCT

or

https://io.help.yahoo.com/contact/index?page=home&locale=en_CA&y=PROD_ACCT

Select password and sign in

Select forgot secret questions and answers

Click on the envelope

Fill the form

Good luck
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