Yahoo Mail - Forgot password

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Registration date
Tuesday January 21, 2014
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Member
Last seen
January 21, 2014
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Posts
15189
Registration date
Monday July 11, 2005
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Moderator
Last seen
November 29, 2021
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Hi,

I have a problem with my email that has not been used for a year. I kindly request that you help me to access it since it has my important files. <removed by moderator>. I forgot my password same as security questions.

Regards

Ruth

1 reply

Posts
15189
Registration date
Monday July 11, 2005
Status
Moderator
Last seen
November 29, 2021
1,540
Hello,

Go to this page to contact customer care, fill the form and wait for the answer :

https://io.help.yahoo.com/contact/index?page=home&locale=en_US&y=PROD_ACCT

or

https://io.help.yahoo.com/contact/index?page=home&locale=en_CA&y=PROD_ACCT

Select password and sign in

Select forgot secret questions and answers

Click on the envelope

Fill the form

Good luck