Frozen at log in screen

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Kayleigh_miller Posts 2 Registration date Friday 28 February 2014 Status Member Last seen 28 February 2014 - 28 Feb 2014 à 14:12
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 1 Mar 2014 à 05:21
I have a toshiba satellite A100 and it runs on windows XP, it has been working fine tell lastnight i turned it off went to eat came back turned it on the it would do the normal start then when i went to click on my name on the log in screen it would freeze. , i have tried safe mode and it doesnt work it just freezes, i dont have the windows disk either. Anyone know how to fix it?
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3 responses

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
28 Feb 2014 à 17:06
Hello

Sounds like a corrupted operating system or a hard disk failure.

I suggest you try restoring to factory settings. (All of your data will be lost but it's better than a dead computer)

Here is how:

https://ccm.net/faq/4811-restore-toshiba-laptop-to-factory-settings

Good luck
Kayleigh_miller Posts 2 Registration date Friday 28 February 2014 Status Member Last seen 28 February 2014
28 Feb 2014 à 17:54
None of that worked.
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
1 Mar 2014 à 05:21
Here is my last suggestion:
Going in for repair