Blacked out screen

Closed
bsquared Posts 3 Registration date Thursday March 27, 2014 Status Member Last seen March 27, 2014 - Mar 27, 2014 at 10:20 PM
carminabigue Posts 620 Registration date Tuesday March 19, 2013 Status Member Last seen June 10, 2015 - Mar 28, 2014 at 04:34 AM
I have an Acer Aspire 5538 laptop, when i turn it on i hear the
computer running but the screen is black. How do i diagnose an fix this problem?

2 responses

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Mar 27, 2014 at 10:51 PM
This could be either a problem with:
1. screen backlight
2. inverter that supplies power to the backlight
3. data/power cable from motherboard to screen
4. power supply circuit on the motherboard

None of these things can be fixed by the average home user. I suggest you find a qualified repair shop and have them give you an estimate.
carminabigue Posts 620 Registration date Tuesday March 19, 2013 Status Member Last seen June 10, 2015 125
Mar 28, 2014 at 04:34 AM
Step1. Remove battery and remove power supply
Step 2. Hold down power button without power supply for about 1min
Step3. Plug in you power cable and push you power botton
Screen should come on at this point
Step 4. Put back your battery and continue

or this

https://www.youtube.com/watch?v=0OkAwxcJ1Ms