Blacked out screen

Closed
bsquared Posts 3 Registration date Thursday 27 March 2014 Status Member Last seen 27 March 2014 - 27 Mar 2014 à 22:20
carminabigue Posts 620 Registration date Tuesday 19 March 2013 Status Member Last seen 10 June 2015 - 28 Mar 2014 à 04:34
I have an Acer Aspire 5538 laptop, when i turn it on i hear the
computer running but the screen is black. How do i diagnose an fix this problem?

2 responses

xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 1,824
27 Mar 2014 à 22:51
This could be either a problem with:
1. screen backlight
2. inverter that supplies power to the backlight
3. data/power cable from motherboard to screen
4. power supply circuit on the motherboard

None of these things can be fixed by the average home user. I suggest you find a qualified repair shop and have them give you an estimate.
carminabigue Posts 620 Registration date Tuesday 19 March 2013 Status Member Last seen 10 June 2015 125
28 Mar 2014 à 04:34
Step1. Remove battery and remove power supply
Step 2. Hold down power button without power supply for about 1min
Step3. Plug in you power cable and push you power botton
Screen should come on at this point
Step 4. Put back your battery and continue

or this

https://www.youtube.com/watch?v=0OkAwxcJ1Ms