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No drives were found message during win 7 install.

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Donkey1366
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 - Apr 29, 2014 at 12:25 PM
Donkey1366
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 - Apr 29, 2014 at 03:18 PM
I have a DVD copy of windows 7 that has worked for years and now I'm getting a "no drives were found" message during install.
I have tried loading the drivers with a USB key but the laptop does not see them even when I uncheck the hide unrelated drivers option.
The laptop is only a year old and the hard drive has been formatted.
Any suggestions ?

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aquarelle
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Apr 29, 2014 at 01:34 PM
Hello,

Take a look here : https://support.microsoft.com/en-us/windows?ui=en-US&rs=en-001&ad=US

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Donkey1366
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Apr 29, 2014 at 03:18 PM
Tried that, no luck.
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