I cannot download a file and save it in a readble format. It downloads from email and, when I open it, it is fine. If I then open it in the download folder it is unreadable. It is a PDF file from an original excel.
I could do it a couple of days ago but I have changed something (by trying to edit the file that I successfully downloaded and saved last week).
I can still download and save other files.
Can anyone help me work out what has changed and how to fix it?