Can't save PDF file in readable format

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flipiter Posts 1 Registration date Thursday May 22, 2014 Status Member Last seen May 22, 2014 - May 22, 2014 at 08:03 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - May 22, 2014 at 04:01 PM
Hi,

I cannot download a file and save it in a readble format. It downloads from email and, when I open it, it is fine. If I then open it in the download folder it is unreadable. It is a PDF file from an original excel.

I could do it a couple of days ago but I have changed something (by trying to edit the file that I successfully downloaded and saved last week).

I can still download and save other files.

Can anyone help me work out what has changed and how to fix it?

Many thanks,
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1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
May 22, 2014 at 04:01 PM
Hi

I suggest you install a fresh copy of Adobe Reader which is free.
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